New from the American Bar Association
Future Proof
Designing a Legal or ADR Practice for the AI Era
Artificial intelligence, changing client expectations, and new business models are arriving all at once. Future Proof is Susan E. Guthrie’s guide to meeting that moment on purpose, using AI wisely while keeping human judgment at the center of your practice.
Three forces are reshaping practice. At the same time.
01
Artificial Intelligence
AI is changing how legal and dispute resolution work gets researched, drafted, and delivered. The question is no longer whether to use it, but how to use it without giving up the judgment that defines the work.
02
Generational Shift
A new generation of professionals and clients brings different expectations about technology, flexibility, and how a practice should run. Practices built for the last era are feeling the strain.
03
Changing Client Expectations
Clients want clarity, speed, and value they can see. The billable hour and the old service model are being questioned, and the practices that thrive will be the ones that answer clearly.
What you will discover.
Ethics and Responsible AI
The OZMAP framework: Oversight, Zone of Judgment, Mindfulness, Accuracy, and Permission and Privacy.
Value-Based Pricing
How to price and communicate value when time is no longer the best measure of your work.
Technology Adoption
A practical way to decide when, how, and whether to bring a new tool into your practice.
Practice Design
Building a practice by design, not by default, for the realities of what comes next.
Human Judgment
Keeping professional judgment at the center as more of the routine work is automated.
Client Service
Using new tools to free up time for the creative, deeply human parts of the work.
“Future Proof moves beyond the hype to show how AI can strengthen, not replace, professional judgment, ethical practice, and client service. It is an essential roadmap for leading with intention, adapting with confidence, and keeping human judgment at the heart of our work as dispute resolvers.”
CEO of mediate.com/odr.com
Shape your future. Don’t resist it.
- A clear framework for responsible AI use, OZMAP
- Practical guidance on pricing, technology, and client service
- A roadmap for building your practice by design, not by default