Build your practiceby design,not by default.
You did not work this hard to end up in a practice you never intentionally chose. Books, tools, and guided support for lawyers, mediators, and dispute resolution professionals building a practice that reflects their values, and supports the life they want to lead.
Now AvailableSecond Edition · On Amazon Now
Special launch pricing for a limited time
Most practices get built by accident. The Business Plan Playbook, Second Edition helps professionals build theirs with purpose. … Every professional building a practice should read this book.
… she brings that same clarity, creativity, and intentionality to helping other professionals build practices that are not only successful but genuinely work for them. … an exceptionally timely and valuable resource for anyone who wants to build a better practice by design rather than by default.
Most professionals never build their practice. They inherit it.
Inherited choices become habits. Habits become systems. Systems become a practice. Years later, many professionals wake up running a business they never consciously chose to build.
There is a better way.
The practice you want is rarely the one you inherit.
Find your starting point in five minutes.
The free Practice Design Assessment shows you where your practice is running on inherited habits, where it is reactive, and where it is already built on purpose, across the five dimensions of Intentional Practice Design.
The Practice Playbook Method.
A repeatable seven-step architecture. Every Playbook in the series follows it, so the work compounds, book by book.
Mindset Shift
Replace inherited assumptions with intentional decisions.
Strategic Framework
Define the practice you actually want to build.
Build Your Practice
Translate the framework into concrete structure and offers.
AI Workshop
Use modern tools to draft, refine, and accelerate the work.
Practice Toolkit
Letters, scripts, templates, and worksheets ready to deploy.
Implementation
Put one improvement into practice, then the next.
Continuous Improvement
Revisit, refine, and evolve the practice over time.
Build by design.
The Playbooks.One coherent system.
Three Playbooks are available now, including the new Business Plan Playbook, Second Edition. The Client Experience Playbook is the next new title.
The Business Plan Playbook, Second Edition.
The fully redesigned edition, rebuilt around Intentional Practice Design. It walks you through the Living Practice Plan, a document you revisit and revise as the practice evolves, rather than a binder you write once and never open again.
Special launch pricing
Paperback and Kindle. Audio edition coming soon.
Own the First Edition? Get the free Business Plan to Living Practice Plan Conversion Kit.
Four doors in. Start where you are.
Start with the assessment
See where your practice may be inherited, reactive, or intentionally designed.
Take the AssessmentBring your plan forward
The free Conversion Kit moves your original planning work into the updated framework.
Get the Conversion KitBuild the Living Practice Plan
The Business Plan Playbook, Second Edition, now available.
Explore the Second EditionApply the work monthly
The Practice Accelerator brings resources, live guidance, and implementation support.
Learn About the AcceleratorA platform built to grow with the practice.
Frameworks you read, tools you use, and updates that arrive as the practice evolves.
Build Your Practice
Each Playbook is a workshop, not just a book. Frameworks, exercises, and decisions you put into practice as you read.
AI Workshops
Hands-on sessions for using AI as a thinking partner, drafting, refining, and accelerating the work without replacing judgment.
Practice Toolkit
Engagement letters, scripts, worksheets, and templates designed to be used the day you read them.
Lifetime Updates
The practice evolves; so do the Playbooks. Your copy stays current as the series grows.
You do not have to wait for the book to start building by design.
The Practice Accelerator™ is Susan Guthrie's ongoing implementation membership. Join at any time and begin immediately, with monthly guidance, live support, practical resources, and a community turning insight into meaningful improvement.
What members get
- Monthly Practice Lab
- Live Office Hours
- Worksheets and tools
- Community of professionals building by design
- A copy of the Second Edition included
Meet Susan E. Guthrie.
Susan E. Guthrie is an attorney, mediator, educator, and practice-building strategist with 35+ years of experience in law and dispute resolution. She is the creator of Intentional Practice Design, a methodology that helps professionals build practices that reflect their values, serve the right clients, and support the lives they want to lead.
She hosts the award-winning Divorce & Beyond podcast and The Practice Playbook Podcast, and is the author of Future Proof: Designing a Legal or ADR Practice for the AI Era, forthcoming from ABA Publishing in early 2027.
More about Susan, her keynotes, and her media appearances at susaneguthrie.com.
- 35+
- Thousands
- Top 1%
The AI era will reshape every legal and ADR practice. This is how you design one that thrives.
Artificial intelligence, rising client expectations, and a generational changing of the guard are arriving at the same time, and together they are rewriting how legal and dispute resolution work is valued, priced, and delivered. Future Proof is Susan Guthrie’s field guide for meeting that moment on purpose. It moves past the exhausted debate between AI hype and AI fear to answer the question that actually matters: what kind of practice are you building for what comes next, and are you building it by design or by default?
At its center is OZMAP, Susan’s original framework for responsible AI use, built on five professional commitments: Oversight, Zone of Judgment, Mindfulness, Accuracy, and Permission and Privacy. It gives lawyers, mediators, and arbitrators a clear way to decide when, how, and whether to use AI without surrendering the judgment and ethics that define the work.
The premise is both bracing and hopeful: the future-ready practice will not be the one that uses AI the most. It will be the one that uses AI wisely, communicates its value clearly, and keeps human judgment at the center.
“An absolute must-read. Future Proof brilliantly shifts the conversation from AI anxiety to actionable strategy.”
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